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EYCM WebPage RequestRefundWizard
Use this form to request a refund if your flight was impacted by the recent UAE Airspace closures.
I understand that by submitting this form, Etihad will check my eligibility for a full refund.
I understand the fare conditions on refunds for my ticket / document as advised at the time of purchase.
I understand that if my booking is not eligible for a full refund, the refund will not be processed and I will need to cancel and request refund via etihad.com/manage.
I understand that by requesting a refund my entire booking will be cancelled.
I understand that I will not be able to reverse the process once I have submitted this refund request.
I agree and acknowledge that any personal data provided will be processed by Etihad Airways for the purposes of handling our flight related requests in accordance with Etihad Airways Privacy Policy available on www.etihad.com.
I Agree with all terms above
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If you have a question about an upcoming flight, please get in touch with our
Contact Centre
. They'll help with your query quickly to avoid any disruptions to your trip.
Invalid format
Please enter correct ticket number
Submit
Processing…
Departure Airport
Arrival airport
Departure date and time
Arrival date and time
Airline code
Flight number
Ticket number
First name
Last name
Email address
Travel document number
Cabin
Lookup values to select from
Mandatory
Pending
Select ticket from list to proceed with refund.
×
Message
Tickets booked via a travel agent must be refunded through the issuing agent. Please contact your travel agent directly for assistance.
×
Message
We note that you paid CASH for your ticket at the Etihad Office. Kindly contact your local Etihad Airways office to process your refund.
×
Message
Sorry, we are unable to find this booking reference number. Please try again.
×
Message
Thank you for reaching out to us. Your refund request for booking reference number (
) can only be processed by our
24-hour contact centre
if it’s made
hours or less prior to your departure date. Our team is ready to assist you with your request.
×
Message
We note that you paid CASH for your ticket at the Etihad Office. Kindly contact your local Etihad Airways office to process your refund.
Ticket number
First name
Last name
Email address
Travel document number
Cabin
is a required field.
